The 2025 Category Management Internship at Zepto, a major force in the online grocery delivery market, is one such fantastic opportunity. In-depth information about the internship's duties, advantages, requirements for eligibility, and application advice will be covered in this post. Practical experience is extremely valuable in today's competitive job market. Through internships, students have a rare chance to put their academic knowledge to use in practical situations, acquire necessary skills, and expand their professional networks.
Internship Overview
Undergraduate students interested in learning about managing product categories in an e-commerce framework are the target audience for Zepto's Category Management Internship. Your grasp of the retail industry and e-commerce operations can be greatly improved by the practical experience this three-month internship offers.
Responsibilities
The following tasks will be performed by interns and are essential to efficient category management:Interaction with Customers: Work with brands to onboard them to Zepto, comprehend their requirements, and effectively address their questions.
Innovation: Keep abreast of market developments, offer creative solutions, and assist with trend prediction and brand management.
Feedback Analysis: Gather and examine brand input to pinpoint areas for development and work with the appropriate Zepto teams.
Process Improvement: Provide updates on purchase orders (POs) and collaborate with internal teams to optimize product management and brand inwards.
Performance Metrics: Track and document key performance indicators (KPIs) pertaining to customer experience and satisfaction.
Issue Resolution: Quickly handle and resolve customer issues that have been escalated.
Qualifications for an Internship in Category Management
Candidates must fulfill the following requirements in order to be considered for Zepto's Category Management Internship:Education:
Seeking a fashion-related bachelor's or master's degree.
Skills:
-Good interpersonal and communication skills.-A strong ability to solve problems.
-A team player who prioritizes the needs of the customer.
-Adept with CRM software and the Microsoft Office Suite.
-A passion for aesthetics and the customer journey.
Benefits of the Internship
There are several benefits to interning at Zepto that can have a big influence on your career path:
Hands-on Experience: Work on real-world projects that enable you to apply theoretical knowledge in a business setting to obtain practical experience.
Stipend Available: In order to support you financially while you acquire crucial work experience, the internship offers a stipend.
Networking Opportunities: Make connections with professionals in the field and cultivate ties that could result in future job openings.
Develop your technical and soft skills, which are essential for success in the e-commerce industry.
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